Contact Us

Contact the store

We handle questions about the listed products, purchases, parcel progress and after-sales problems. Please supply an order number and the email used to buy when discussing an order. Add tracking details for a shipment question, and clear pictures or video where goods are damaged, incorrect, defective or incomplete.

Contact details

Protecting sensitive information

Tell us the nature of a privacy request so that we can determine what records or action it involves. Reasonable identity checks may be necessary. Standard email is not a channel for complete payment-card numbers, card security codes, passwords or one-time login codes.

While your enquiry is reviewed

Demand peaks, public holidays or investigations involving a carrier or payment service may delay a response. There is no guarantee of continuous 24-hour support. Use the mailing address for correspondence only; a return destination is supplied with approval rather than assumed from this contact listing.