Refund Policy

Which issues qualify

Our voluntary return and exchange process is for goods with a problem: damage, defects, a wrong item, missing components or a material mismatch with the description. Submit the request within 30 calendar days of delivery. The item need not arrive back within that request period. A simple change of preference or mind, choosing the wrong size or option, and no-reason returns are outside this voluntary policy. Mandatory consumer rights are unaffected.

Information we need

Write to yigajidarodu06@gmail.com, giving your order reference, the email used at checkout and the reason for the request. Photos or video should show the reported problem. Please keep packaging and all related parts while we assess it. Wait for authorization before returning anything; approval includes the return location and directions. Our General mailing address must not be assumed to be a returns warehouse.

Review and possible outcomes

We consider the evidence and, when required, inspect the return. Exchanges and replacements require approval and available inventory. We explain the applicable return-shipping, label and fee arrangements individually, consistent with existing commitments and legal protections, rather than promising the same arrangement for every case.

Refund timing

Approval starts a 10-calendar-day period in which we process and initiate the refund through the original payment method. The provider’s settlement and your bank’s posting time can follow afterward, so the tenth day is not a guaranteed account-credit date.